From Army Uniform to CX Disruptor: Lindsay Tramel-Jones’ Unconventional Journey

In this episode of Founders Future, host Ammar Elm sits down with Lindsay Tramel-Jones, Army veteran and founder of Fierceified Creative & Consulting, to explore how she’s transforming customer experience (CX) for purpose-driven brands. Lindsay shares her journey from military service to entrepreneurship, sparked by a moment of discrimination that made her realize the need to carve her own path. She breaks down Fierceified’s unique "Bold Power CX" framework, which blends empathy, data, an...