Workflow Whisperer: How Jackson Elliott Fixes What Most Leaders Ignore

in this episode of Founders, Future, host Jae Encarnacion sits down with Jackson Elliott, founder of Duffy and Boyd, to unpack how intentional workflow design can transform organizational friction into seamless execution. Jackson shares his journey from project manager to operational advisor, revealing why most companies misdiagnose workflow problems by treating operations as a "role" rather than a system. He breaks down his 3-pillar approach—advisory, fractional ops, and training—that helps ...