Online Fraud, Burnout, and Recovery: Heather Grunkeneier's Journey

Fraudology is presented by Sardine.In this episode of Fraudology, Karisse Hendrick welcomes Heather Grunkemeier back to discuss the significant impact that fraud and trust and safety work can have on mental health. Heather shares her journey, highlighting personal challenges such as severe burnout and overcoming imposter syndrome. Together, they delve into the importance of boundaries, self-care, and the systemic issues in the tech industry impacting mental well-being. Heather provides practical advice for those in high-stress professions, emphasizing inner balance, gratitude practices, and finding community support. Don't miss this insightful conversation on maintaining mental health in demanding roles.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.