Taco Teachings With Anthony Valletta, President at bartaco

Anthony Valletta is the President at bartaco, which features upscale street food, freshly squeezed juices, specialty cocktails, and bottled beer. It’s inspired by the beach culture of Brazil, Uruguay, and southern California. Anthony is an analytical and hands-on senior operations executive with a wealth of knowledge and experience in strategic operations planning, constructing strong teams, and navigating startups by establishing business operations and driving revenue and profitable growth. What you’ll learn in this episode: Customer engagement is a huge part of branding for any restaurant. The vibe you get is evident as soon as the customer walks through the door, and that vibe is further accentuated upon interacting with the service staff. How can a restaurant create an unforgettable experience? How do you make a restaurant brand enjoyable the minute a customer enters? For answers to these (and other) important questions, check out this episode of From Persona to Personal. For most restaurant operators, the most important things to check each morning are sales, labor, and numbers. According to Anthony Valletta, President of bartaco, the bartaco brand takes a different approach. Operators of bartaco check guest sentiment first to discover how customers feel about how they can create a better party since Anthony says it’s “our job every day to throw the best party in town.” In this episode of From Persona to Personal, Roger Hurni welcomes Anthony Valletta, President of bartaco, to discuss the ways bartaco tries to create a memorable experience for its customers. He shares how bartaco resisted the temptation to replace human servers with technology and, instead, made sure it had more people on hand to create an exceptional customer experience. Anthony knows anyone can make a great taco, but bartaco wants to be a place where people can really come and enjoy themselves. Tune in!