“Investing in Frontline Leaders” with Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of Lessons from the Drive-Thru

How can HR advocate and support their front-line leaders? Why is it a smart investment to develop your front-line leaders and team members?My guest on this episode is Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of “Lessons from the Drive-Thru.”During our conversation Monica and I discuss: Monica's unique career journey at Yum Brands, progressing from restaurant manager to training leader to Chief Operating Officer for KFC in Thailand and the U.S.Her mission to help elevate, support, and develop front-line leaders across the worldThe importance of organizations developing management training programs that emphasize leadership, decision-making, and team empowermentThe critical role of face-to-face training and mentorship for frontline leadersHow HR leaders can ensure frontline leaders' voices are heard, even when they are not in the room. Connecting with Monica: Connect with Monica Rothgery on LinkedInLearn more about Monica and her work elevating front-line leadersEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders