How You Can Remove Hurdles to Coaching Certification (S7E14)

On a recent Called to Coach, we spoke with Angela Davenport, Senior Learning Design Consultant at Gallup, about getting certified as a coach with Gallup and with other organizations, and how certification benefits you as a coach. We also discussed how Gallup-Certified Coaches can get recertified. Our guest host was Maika Leibbrandt, Gallup Senior Workplace Consultant.[2:22] Jim Collison: Angela, last webcast, last update -- for February -- we spent a lot of time talking about the value of certification. And we've recorded it in video form; you can listen to that. We made some videos that are on our certification page. But we wanted to come back this update and hear from Angela on some of the tactical things around certification and the value of it from -- more than just what we provide in our certification but actually some external stuff. Maika, when folks are certifying, you work with them individually at times -- it's a chance for folks who are struggling, and we help coach them through. Anything you'd add?[3:13] Maika Leibbrandt: Sure, so I do get to work quite a bit helping shuffle people through our Gallup certification, and we talked in a previous update about the importance and the benefit of being certified. I'll tell it this way: I had somebody come to work on my Wi-Fi because Jim kept telling me it was dropping. And the guy who showed up climbed up into my attic and did something -- I wasn't there -- but he came back down and said, "You had a little ingress in your wires." I still don't know what that means, but I know what he did to fix it was he cleaned out all of the "plaque" s0 I had a better connection.And that's one thing certification does for you -- it removes any hurdles and makes sure that we're still connected to you and you're still connected to us. So you, No. 1, can have that validation externally for your clients but also you can stay connected to anything that's going on, anything that's new, any more relevant discoveries. It's really going to help you change the lives of your clients.So it's been a wonderful journey and I always love getting to see coaches who are going through that process with us. But another great benefit of thinking about Gallup coursework and where it gets you is not just that Gallup certification -- we do quite a bit of work to help coaches earn coaching credentials from the International Coach Federation (ICF). And I've had the pleasure of getting to watch what's happening as we're trying to describe and create a really great certification engine and stay in compliance with everything that ICF has designed for us. And in my 11 years at Gallup, it's been a wonderful journey to see how ICF has set a "gold standard" for coaching that we learn from and we can adapt to and make sure that as we're teaching, it's a beneficial, complementary experience to the learning you want to meet that gold standard of coaching. That way, we know that the common language we're speaking truly is common, and the common mission we have syncs up and goes even further with other coaches around the world who I think are trying to do the same thing: Help individuals to make slight shifts in their days, in their lives, in their work, to really improve their experience and that of those around them.So Angela, I'd like to hear from you a little on this first topic around earning coaching credentials from ICF. Can you talk us through what the opportunities are and what people should have in mind?[5:33] Angela Davenport: Absolutely. And, similar to the Gallup certification, certification from ICF really helps coaches around the globe have that endorsement from the leading certification body in the world around the profession of coaching.So we have purposefully designed our curriculum to align to the coaching competencies ICF has defined. So regardless of if you're a Gallup-Certified...