264. The Era of Citizen-Led Technology

On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information systems, who explains how citizen-led technology is sweeping across all areas of organizations with very positive results. . Here’s what we talked with Tom about:  *Why citizen-led technology is trending and how GenAI has impacted it *The importance of citizen-led technology to the health of an organization *Changing IT views around business technology enablement *The criticality of skill development and knowledge transfer *Addressing the challenges and risks associated with citizen-led efforts *How company culture and leadership support drive citizen-led technology *The role of higher education institutions in preparing students for citizen-led technology . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!