S2 EP 03: The Power of These 3 Words..."Tell Me More" w/ Executive Coach, Charles White

One of the phrases we hear all the time as Golf Professionals is something to the effect of “to meet or exceed expectations in every interaction”. It’s an admirable goal and certainly a worthwhile mantra if we want to succeed in our positions as Golf Professionals.But how many of us have taken the time to find out exactly what those expectations are? What questions should we be asking during an interaction to get clarity on what our members, customers, bosses, and club leaders rea...