S2 EP 04: How to Build a Great Culture (and why you need one) w/ Leadership Expert, John Eades

If you’re in a leadership position at your club, or aspire to be one at some point in your career, what if I told you there was one specific area you could focus on that would guide the thinking and behavior of the people on your team? One point of emphasis that’s effects would be felt throughout the entire operation. That would guide decision making, customer service, attitude, motivation and more?What is it?As we find out from our guest in this episode, that one thing is culture...