A Guide to Great Customer Service with Robert Spector, Author of The Nordstrom Way.

Getting to Aha! with Darshan Mehta - A podcast by iResearch - Fridays

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Business

In this episode of Getting to Aha!, Darshan Mehta is joined by Robert Spector, Author of Nordstrom Way. They discuss Robert's aha! moments, how to use customer service to improve businesses, the benefits of efficient customer service, and approaches to delivering more value to customers.