Focusing on Customer Success with Mo McKibbin, Head of Customer Support & Success at Moxion

Getting to Aha! with Darshan Mehta - A podcast by iResearch - Fridays

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Business

In this episode of Getting to Aha!, Darshan Mehta is joined by Mo McKibbin, Head of Customer Support & Success at Moxion. They discuss Mo’s aha! journey, the difference between customer success and customer experience, how to deliver great customer success, and how to manage the customer's feedback efficiently.