GoJek’s digital journey to becoming one of Indonesia’s biggest multi-platform apps
Google Cloud Platform Podcast - A podcast by Google Cloud Platform
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In this special episode, we are featuring That Digital Show. Theo Davies and Stephanie Wong speak to Sartaj Singh, Head of Technology at GoJek, who shares inside knowledge on GoJek’s explosive growth, from being a ride hailing app, to a multi-platform one that is a now a major eCommerce player in Indonesia, especially in last mile delivery. Sartaj shares GoJek’s focus on three pillars, customer incentive, driver rewards and pricing, to ensure consistency in service delivery quality. He also discusses how he looks to improve platformization with his team through innovation, by putting people over processes, and helping engineers address challenges in order to stay agile and scalable. From sitting at the side of the street to solve production issues, to managing and growing a team of over 1,000 in just a few years, listen in as Sartaj shares interesting personal excerpts on GoJek’s journey in shifting from a startup “hustler” mindset, to a more corporate way of working, and everything that it entails.
