Episode 16: Uncovering the Mystery of your Data

Today, Jon Knisley, the host of hello, Human and a long-time technologist helping companies adopt and utilize emerging digital solutions, talks with Pankaj Chowdhry, the founder and CEO at FortressIQ. They discuss the latest topics in artificial intelligence and how it’s being applied in the real world. Specifically we are going to explore and uncover the mystery of data. How are businesses using their data? How do you do so effectively? In what ways can organizations keep up with all of this constantly evolving technology? We are fortunate to have a true industry leader give us his perspective and insight on capturing and unlocking process data, and ultimately decoding work. In addition to being the founder and CEO of FortressIQ, Pankaj also kicked off the artificial intelligence center of excellence at Genpact. Before that, he was the CEO of ThirdPillar systems, where he designed and delivered lending platforms for commercial banks, processing billions of dollars in transactions. For a while now, companies have looked to better leverage their data. It's not surprising because we know that data-driven organizations win in the market and outperform their peers, but companies are awash in data. Tons of information is available, from CRM systems regarding customers, to ERP applications providing insight on financial practices, to security sources helping us prevent cyber attacks. Today Pankaj talks about how organizations can use data to more effectively determine the cause of their problems and how to best operate.  A big thanks to FortressIQ for sponsoring the program and be sure to hit the subscribe button whenever you listen to podcasts. Talking Points: How FortressIQ has impacted or adjusted shifts in data usage trends Examples of counterintuitive data Discovery process intelligence discovery and traditional process mining technology Uncovering more data and operations to alleviate challenges and help programs scale across an enterprise Defining decoding and how that adds value to an enterprise Tackling operational excellence by decoding work How organizations keep up with constantly evolving technology Resources/Links: FortressIQ If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.