HFS Horizons Summit-NYC—C-Suite Fireside Chat with Oliver Pfeil

Speakers: Oliver Pfeil, CEO, Capgemini Business Services Saurabh Gupta, President, Research and Advisory Services, HFS Session Description: Process excellence must move beyond siloed functions by combining process, technology, people, and process ownership governance to create value. Overall, a successful transformation strategy starts with reviewing the operating model, delivery model, and processes to support the value that needs to be driven by an enterprise. To arrive at these desirable outcomes, enterprises need a partner who can understand the maturity of the enterprise in the transformation journey and deliver value through implementing intelligent processes. Capgemini’s Connected Enterprise approach has a strong focus on driving value. This session explores how Capgemini’s value proposition, expertise, and capabilities across its global practices are delivering value and sustainable business outcomes for its clients’ organizations.  In the session, we will hear from Oliver Pfeil, CEO of Capgemini Business Services, on:   The value: How do you look at process excellence and how does it fit in the bigger transformation picture? The journey: What should be the focus on making processes efficient and implementing modern technology during a transformation?  The opportunity: How is Capgemini helping its clients define and realize value in their transformation journeys?