Unfiltered Stories | An insider's view of managed services realities and opportunities

Join Ron Walker, US leader for managed services at KPMG, and Don Ryan, Research Fellow at HFS, as they explore how companies are operationalizing the use of managed services for strategic advantage. They also share their experiences with enterprises, outlining high-value focus areas and strategies for accelerating time to benefit. Learn how to effectively leverage the capabilities of service providers and chart a course for a future that embraces a managed services-led enterprise architecture. In a survey by HFS & KPMG of over 1000 senior enterprise executives, the findings resoundingly demonstrate a shift in how companies perceive managed services. They are now implementing them more extensively than in previous years. The model has reached a mature state of adoption, with businesses moving beyond the back office, cost savings, and technology focused approaches. Instead, they are leveraging managed services to drive strategic outcomes, including accelerated innovation, accurate forecasting, regulatory risk management, stakeholder trust, and agile adaptation to market changes. Additional Resources: Managed Services: A new harmony of people and technology - https://advisory.kpmg.us/articles/2023/managed-services-harmony-people-technology.html Opportunity is knocking. Are you answering? - https://advisory.kpmg.us/articles/2023/opportunity-knocking-answering.html