Unfiltered Stories | Digital transformation and interoperability are critical to health plan well-being

In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks with Hans Hage, Chief Product Officer, Consumer Operations at UnitedHealthcare.  HFS Research and NTT DATA are collaborating to understand the impact of interoperability and digital transformation on the key metrics for health plans, particularly in the context of the triple aim of care. To understand how changes to financial metrics (revenues, cost of care and operations, margins), member health outcomes (reduced obesity, improved chronic care management) and experience (member, employee, and provider experiences) can be attributed to digital transformation and implementation of interoperability across multiple lines of business including Medicare and Medicaid, we spoke to Hans Hage.    You can read related MVP here: Digital transformation and interoperability are critical to health plan well-being