Nicole Armstrong on Creating Empathy-Centric Workplaces

Empathy is the ability to understand and share the feelings, perspectives, or experiences of another person, and for workplace leaders, empathy is a communication skill that helps transform debates into conversations premised on understanding of shared experiences. In this episode of Honest HR, host Monique Akanbi is joined by workplace consultant and Ellequate founder/CEO Nicole Armstrong to discuss topics including the relationship between empathy and vulnerability, leveraging empathy to create safe spaces to communicate at work, and how to lead with empathy while also instilling accountability among employees.