48 Years of Hospitality Wisdom - Jose Cervano, InterContinental Mark Hopkins San Francisco

In this episode, Jose Cervano, a server at the Top of the Mark bar in the InterContinental Mark Hopkins San Francisco, shares his journey in hospitality and the secrets to making guests feel special.Jose's Journey in Hospitality - Learn about Jose's 48-year career at the Top of the Mark bar and how he started in the hospitality industry.The Iconic Top of the Mark Bar - Discover the history and significance of the Top of the Mark bar.Creating Special Moments for Guests - Understand how Jose ma...