Behind the Scenes Insights from J.D. Power's Hotel Satisfaction Study - Andrea Stokes, JD Power

Andrea Stokes is the Practice Lead for Hospitality at J.D. Power, and in this episode, you'll learn about her career journey in research and why this matters, how J.D. Power has evolved its research methodologies, and what they learned in their recent study and its implications for you.Learn more about the 2023 North America Hotel Guest Satisfaction Index (NAGSI) StudyFollow Andrea on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message he...