How I Use AI As CEO of a Hospitality Company And A Technology Company - Karl Scarlett

In this episode, Karl Scarlett, CEO of both a technology development and strategy consulting firm (NetAesthetics) and a hospitality property management company (Great Dwellings). Karl shares his unique perspective at the intersection of technology and hospitality, revealing the potential and pitfalls of AI today.Listeners will gain valuable insights into:The surprising outcomes of a pilot AI program in guest service and why it didn't meet expectations.Karl's perspective on the biggest opportu...