How We Use Activities to Delight Guests and Drive Revenue - Henry Cox, Terranea Resort

Yesterday, we heard Terranea Resort President Ralph Grippo talk about how they monetize every square foot of their property through programming, activities, and events. It's also what makes this property so special as a guest - something I felt as they hosted me last week. In this episode, you're going to hear more about what they're doing and how they're doing it from their Resort Activities Operations Manager, Henry Cox.A few more resources: If you're new to Hospitality Daily, start here. ...