Is Success in Hospitality Really All About Operations? (With Ed Skapinok, Appellation)

In this episode, you'll hear me talk with Ed Skapinok, Chief Commercial Officer at Appellation, about something that's been on my mind recently: the role of operations in success in hospitality. Listen to me share my thoughts on this, and then get his take - which I found interesting because he doesn't have operations in his job title but cares deeply about building a thriving hospitality business.More episodes with Ed:Culinary-Forward Luxury HospitalityReimagining Hospitality Through T...