Mastering Upselling in Hospitality & Creating Unforgettable Guest Experiences - Erik Tengen, Oaky

Hospitality Daily Podcast - A podcast by Josiah Mackenzie

Ready to master the art of upselling in the hospitality industry and create extraordinary guest experiences? Join us as we chat with Erik Tengen, co-founder and CEO of Oaky, an upselling software platform, who shares his wealth of knowledge on understanding what your guests want and offering it to them proactively, smoothly, and in a relevant way. Eric also provides valuable advice on evaluating and implementing technology in your hospitality business, emphasizing the need for a dedicate...