Stay WEIRD: How hospitality leaders can create a culture of belonging - Shelley Brown

Today, we're learning from Shelley Brown. We've been talking about recruiting and hiring and engaging people in hospitality for years, but what's beneath all of that is creating a culture of belonging. The very best hospitality leaders I know focus on this because they know that if you welcome people to your teams well, and make them feel like they belong they will not only stay engaged and do their best work - but will help you recruit other talented people. Shelley began her career in hosp...