Transforming Service into Status - Helen Smith and Eugenio Pirri, Dorchester Collection

In this episode, Dorchester Collection joint CEOs Helen Smith and Eugenio Pirri share heartwarming stories that illustrate the power of exceptional hospitality and how it can elevate guest experiences.Send Josiah a text Take my State of Hotel Industry Survey now to get insights on challenges, priorities, and opportunities in hospitality today.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If...