What "Team Experience Management" is and why it matters - Eleanor Erickson

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she shares what she’s learned about hospitality leadership and developing what she calls “Team Experience Management.”Follow Eleanor on LinkedInVisit Eleanor's websiteA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with que...