Why we can never cut corners - Richard Garcia, Remington Hotels

Hospitality Daily Podcast - A podcast by Josiah Mackenzie

Richard Garcia is a veteran of the US Marine Corps, a star chef, and now, Senior Vice President of Food and Beverage at Remington Hotels. Today, he shares with us:* Why he will never cut corners on providing a great guest experience* The tradeoffs he will make to ensure they don’t cut corners* Guest experience expectations pre-pandemic vs today* What providing a great guest experience can look like at various types of hotels* Benefits of delighting your guests 👉 What changes might you need to...