How mixing tradition and tech is shaping the future of Sacher Hotels | with Matthias Winkler

In this episode of Hotel Moment, Karen Stephens sits down with Matthias Winkler, CEO of Sacher Hotels, the family-owned luxury group behind Vienna's and Salzburg's iconic Hotel Sacher properties. Dating back to 1876, these hotels represent the epitome of Austrian hospitality tradition. Matthias shares how they compete with international brands by focusing on authentic experiences, strategic technology adoption, and maintaining their position as the only family-owned five-star hotels in both Vienna and Salzburg. From QR code menus with recipes to AI-powered multilingual support, discover how Sacher Hotels makes evolution happen without revolution.