Episode 43: Individualisation of HR: Tom Hoosen-Webber, Chief People & Procurement Officer, Bupa Global & UK

Tom casts a vision for the future of work that enables everyone to participate in the labour market through complete individualisation of HR practices. Reflecting that everyone has different circumstances, Tom views personalisation as the ultimate goal for HR. Tom also shares his thoughts on the importance of medium-term thinking and his medium-term approach to achieving Bupa’s D&I targets. Tom discusses how he thinks it’s going so far and how he and his colleagues lead a D&I strategy for a global workforce that spans many cultures. Advocating for the importance of listening, Tom reminds everyone in HR to allow time to keep connected and to be the ambassadors for what’s important to a company’s people. Here’s a snapshot of a few things we talked about: [3:00] Aspirational diversity targets [7:20] Structural talent challenges in healthcare [10:30] The shift to a medium-term time horizon [13:45] D&I: why Tom feels personally driven and leading across cultures [17:20] Individualisation of HR [20:00] Listening, being the advocate and keeping it real   “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!