Best of 2021: Why Accessibility is Crucial in Product Management

Today, in the How to Succeed in Product Management Podcast, Jeff welcomes a panel of experts on Product Management to discuss enabling accessibility features across all platforms. Together with Keela Robison, Ambika Sharma, Sumantro Das, Dr. Hoby Wedler, and Soumeya Benghanem, the panel unpack the different challenges that product managers have to deal with when building accessibility features, and in making websites and products more accessible to all customers of different backgrounds.   What to Listen For: 00:00 Intro 01:47 Join the Product Management Center Slack channel with Sarah Gallo   03:16 Soumeya talks about the need for accessibility  05:10 “We make sure that our product and service is working well for everyone.” Keela Robison, VP, Product Innovation at Netflix 08:07 Ambika Sharma on managing accessibility by tracking bugs and accessibility codes 09:51 “Support our shoppers in all backgrounds and implement inclusive design.” - Sumantro Das 12:09 “Accessibility is making life more enjoyable for all of us.” Dr. Hoby Wedler 17:56 Challenges for Product Managers as they try to get more accessible 21:09 Concerns related to accessibility features not included in websites 24:49 How does accessibility go into the overall product roadmap? 30:42 The different types of accessibility to consider when building features 37:46 Common challenges faced when building accessible product and how to overcome these challenges 45:12 How can Customer Success and Support Teams help and support Products Team and Product Managers in driving accessibility features