My Billion Pound company has no HR Department

In this episode of the HR Leaders podcast, I'm joined by my guest Greg Jackson, the CEO and founder of Octopus Energy.  Episode highlights 00:00 - Intro 00:38 - Greg's background 01:29 - How giving his marketing team freedom allowed them to create a great brand 02:58 - Don't mistake not having an HR function as not caring about people 04:32 - The inspiration behind working this way 07:13 - How this model makes all leaders responsible for HR 08:36 - What training and support do you provide to make this model successful? 11:40 - Why this is not an attack on HR 12:35 - Should other organisations consider changing to this model? 14:19 - How this model allows people to work faster 16:52 - Using data to keep a pulse on his teams and potential problems 18:29 - What's been the impact on your HR staff members? 22:15 - Greg shares insights into their customer and employee satisfaction 23:46 - How are you supporting your employee’s wellbeing? 26:39 - The challenges that come with operating in this way 29:48 - A personal incident that helped inspire Greg's HR model 33:17 - LinkedIn question - Do you have an HR department but you call it something else? 35:06 - LinkedIn question - As you grow, will you consider changing to a traditional HR function? 35:06 - LinkedIn question - Has the pandemic shifted people’s thoughts on HR? 37:57: - HR Leaders Quick Fire Round If you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access resources mentioned: www.hrdleaders.com/podcast See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.