Serena Huang on Taking your HR team to the next level

In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz. Episode highlights 00:00 - Intro 05:06 - How have you seen HR change over the years? 06:32 - Recognising payroll heroes 07:43 - How are you supporting your remote teams 13:42 - Maintaining high levels of empathy 15:16 - Building a sense of inclusiveness during virtual calls 17:50 - Tip for keeping engagement during larger meetings 18:32 - How technology has helped manage hybrid teams 19:59 - How are you upskilling your HR Teams? 22:03 - Advice for leaders running similar sessions 24:30 - How are these sessions captured, stored, and distributed? 32:00 - Keeping tabs on employee burnout 36:06 - Accessing global safety parameters when returning to work 39:27 - HR Leaders Quick Fire Round If you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access the resources mentioned: www.hrdleaders.com/podcast See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.