Applying Investigation Skills to Sales and Leadership

In this episode, we explore the connections between investigative skills, sales, and leadership with Stefanie Hoover. We delve into the ethical use of persuasion, evaluation, and questioning techniques, emphasizing intent and motivation. Stefanie shares insights on building rapport, questioning information, and the parallels between interrogation and closing sales deals. We also discuss handling dishonesty in personal life and fostering responsible behavior in children. Whether you're a salesperson, a leader, or simply interested in effective communication and decision-making, this episode provides valuable insights and practical tips. Dive in for a thought-provoking exploration of investigation, sales, and leadership.Timestamps: (01:08) Episode overview on applying investigation mindset, interview skills, and relationship-building across roles. (04:39) Transition from loss prevention to forensic interviewing and eventually to sales.(09:11) The importance of understanding how people react in their environment in business conversations.(12:10) Ethical use of interviewing and persuasion techniques, focusing on intentions and motivations for better outcomes.(14:41) Success in conversations relies on effective variable management and authenticity.(18:58) The role of practice in interrogation success.(22:23) Sales training emphasizes active listening and addressing customer needs.(27:54) Strategic questioning through understanding the conversation and timing.(30:46) Success through skepticism and thorough research.(33:22) Challenges and advantages as a female interviewer.(38:37) Balancing personal life and parenting to raise responsible children.(40:18) Dealing with children's lies by finding alternative approaches.(44:58) Connections with Wayne and Brooke.(47:38) The importance of recording and analyzing interviews for skill improvement.Links and Resources:(1) Stefanie Hoover, CFI | LinkedInLoss Prevention Magazine - The Authority on Loss Prevention & Asset ProtectionSponsor Links:Humintell: Body Language - Reading People - Humintell -...