Episode 47 - Leading with Heart in Risk Management & Mitigating with Human Connection

This episode is sponsored by CORE. How do you assess and audit if your team is handling remote working? Laurie Walker is a 30 year veteran in the insurance industry which started from humble beginnings on a local tobacco farm where she learned that hard work and grit are part of a great framework to enter any career.  Learning and growing and adapting to change is at the very heart of her mindset.  Laurie has been President of the Ontario Insurance Adjusters' Association, delivered training and talks to a variety of insurance industry professionals.  She graduated from Fanshawe College with a Marketing and Business Administration Diploma, obtained her Chartered Insurance Professional Designation, and finally her Certification in Risk Management.  She has progressed from adjusting claims of all kinds to being part of Executive Management for Global organizations.  But she has never forgotten her roots and her parents' messaging.  Treat others as you would want to be treated.  Recognized as an industry thought-leader, keynote speaker, and provincial trainer, having been retained by the Insurance Institute of Ontario to conduct open training sessions across the province when new Automobile Legislation is adopted. An approved expert witness in the Superior Court of Ontario, regularly engaged to sits on arbitration panels and often retained by legal counsel to provide an opinion about claim file handling. Former editor-in-chief of the Ontario Insurance Adjuster’s magazine, WP – Without Prejudice and a frequent author of numerous articles for insurance magazines in the industry. President of the Ontario Insurance Adjusters Association in 2009 and inducted as an Honourary Life Member since 2012.