Ep 76 - Dealing with Difficult People featuring Liz Kislik

Most of us will encounter plenty of difficult colleagues or workplace conflicts in our career. With so many types of personalities, working styles and goals, it seems inevitable. As a leader, you need to approach conflict in a way that considers yourself, your team and the goals of your organisation. In this week’s episode, Liz Kislik, a management consultant and executive coach, shares with us just how we can do that. We discuss: Helpful approaches for dealing with a colleague you find difficult How to identify when conflict becomes a business problem and how to ask for support The ways that leaders can contribute to conflict within teams and the importance of self-awareness The characteristics of a good team and how leaders can foster great teamwork MORE ABOUT LIZ Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national nonprofits, and Fortune 500 companies. Liz offers surprising insights and successful techniques for leadership, mastering collaboration, conflict, talent development, and customer loyalty. CONNECT WITH LIZ Website: https://lizkislik.com/ LinkedIn: https://www.linkedin.com/in/lizkislik/ Twitter: https://twitter.com/lizkislik TEDX Talk: Liz Kislik: Why there's so much conflict at work and what you can do to fix it | Liz Kislik | TEDxBaylorSchool Free ebook: How to Resolve Interpersonal Conflicts in the Workplace: https://lizkislik.com/resolve-conflict/ BE BOLDER Increase your confidence and assertiveness at work in my new 4-week course for women. Learn how to set healthy boundaries, say no more often, speak up more confidently in meetings, worry less about what others think of you, have the courage to have challenging conversations and be more assertive in your communication. Each weekly session is delivered as a 2 hour online workshop, starting on Wednesday 23 February. Find out more here: https://www.carlamillertraining.com/bebolder WORK WITH CARLA As well as coaching women leaders to have more influence, make more impact and be kinder to themselves in my programme Influence & Impact, I also give keynote speeches and trainings to organisations wanting to develop women in leadership roles. Get in touch to find out more or book a call with me. Keynotes, training and coaching: https://www.carlamillertraining.com/employers Influence & Impact: https://www.carlamillertraining.com/influence-impact CONNECT WITH ME: LinkedIn: https://www.linkedin.com/in/carlamiller1/ Instagram: https://www.instagram.com/thisiscarlamiller/ Website: https://www.carlamillertraining.com/ Thanks for listening!