Arjun Sen, How to Win Big by Going Beyond Customer Satisfaction - InnovaBuzz 442

Innova.buzz - A podcast by Dr Jürgen Strauss - Wednesdays

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Business Technology

InnovaBuzz #442 - I chat with Arjun Sen, President of ZenMango and author of "Customer Karma". He is a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space.