S4E6 Empathy and Innovation in the Age of AI and Remote Work

How do you bridge the gap between technical complexity and business value while fostering a culture of empathy in the modern workplace? Join me for an insightful conversation in this crossover episode with Felicity Brand from Open Strategy Partners, as we tackle this question and more.We start by exploring the connection between technical communication (TechCom) and marketing communication (MarCom), and how empathy, clarity, and trust are essential in crafting impactful messages. We also vent...