237. Adapting on the go: How Judy Marks leads Otis Worldwide Corporation through all manner of change

Judy Marks is one of the few dozen women who lead Fortune 500 companies. She joined Connecticut-based Otis Elevator in 2017 as President, and was appointed CEO in 2019. After leading the company’s 2020 spinoff to become an independent publicly traded company, she was appointed Chair as well. Additionally, Judy serves on the board of Caterpillar. In this episode McKinsey Senior Partner and North America Chair Eric Kutcher talks with Judy about how she thinks about geopolitical shifts, technological change, and leading 71,000 employees in more than 200 countries and territories around the globe. Related insights The art of 21st-century leadership: From succession planning to building a leadership factory A business of its times: Haier’s self-evolving organization Author Talks: IBM’s Ginni Rometty on leading with ‘good power’ Getting fit for growth: The leadership mindsets and behaviors that matter Opening doors for women leaders: An interview with Caroline Feeney CEO PerspectivesSupport the show: https://www.linkedin.com/showcase/mckinsey-strategy-&-corporate-finance/See www.mckinsey.com/privacy-policy for privacy information