A major global company leans into digital innovation - Timothy Embretson, Global Vice President of Experience Design and Karolina Boremalm, Global Head of Design Operations at IKEA Retail (Ingka Group

Timothy Embretson is Global Vice President of Experience Design and Karolina Boremalm is Global Head of Design Operations at Ingka Group, IKEA’s largest retailer. In this episode, they discuss how they are leading a digital transformation at a major global retailer. Scaling the design organizations and helping to make the special in-person IKEA experience just as delightful when a person is shopping online.