Why central repositories are key to scaling research with Kate Towsey
Insights Unlocked - A podcast by UserTesting - Mondays

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Episode web page: https://bit.ly/3Vlc2q8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- Episode show notes In this episode of Insights Unlocked, host Lija Hogan speaks with Kate Towsey, a leading voice in research operations, author of Research That Scales, and founder of the Cha-Cha Club for research ops professionals. Kate takes us through her fascinating journey to becoming a trailblazer in research operations. Along the way, she highlights the transformative power of systems thinking and strategic scaling in the evolving field of research. What You’ll Learn in This Episode: The Evolution of Research Ops: How research operations has grown from an overlooked role to a critical component of organizational strategy. Why nuanced job descriptions and specialized roles are becoming the norm in research ops. Scaling Research with Systems Thinking: The importance of scalable systems that create value efficiently rather than simply expanding headcount. How strategic thinking can prioritize impactful research aligned with organizational goals. Building Trust and Embedding Culture: Why trust is foundational for research outcomes to be accepted and acted upon. The cultural impact of well-integrated research tools and practices on organizational learning. Knowledge Management in Research: The contrast between collaborative "campfires" of learning and structured libraries for long-term access and utility. Practical advice for implementing effective research knowledge management strategies. The Role of AI in Research: How AI can enhance research operations, provided organizations foster trust in these technologies.