Auto Claims: The Latest Trends | Ep 8

On the latest episode of our podcast, the team explores the results of the 2024 Auto Claims Satisfaction Study. This episode covers: Why claims are such a critical part of the customer relationshipHow premium increases have influenced satisfaction with the claims experienceSpecific focus areas for claims process improvementAnd more! Hosted by: Carolyn Kibat, Director, Marketing Automation & StrategyFeaturing: Stephen Crewdson, CPCU, Senior Director, Insurance IntelligenceMark Garrett, Director, Insurance IntelligenceFollow us for more content like this!