128. Jim McCann of 1800Flowers

Would it surprise you to learn that 1800Flowers was not only one of the first ecommerce pioneers but quite possibly, the first to be profitable in a meaningful way? You wouldn't be surprised if you knew the story of 1800Flowers and its founder, Jim McCann. Today we speak with Jim to hear that story, to learn about a company that was fearless in trying any new thing that came along... so long as it brought them closer to their customers. And, since Jim has been at this for quite a while, toward the end, he also tells us where he thinks commerce—in general—is going.  Hosted on Acast. See acast.com/privacy for more information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.