Fred Dust on Mastering Conflict by Bridging Differences

Listen to Fred Dust, a world-renowned expert of designing conversations that matter, and author of Making Conversation, in conversation with Prof. Hitendra Wadhwa, exclusively on Intersections. You will learn how to translate moments of conflict into collaborative, win-win exchanges, fuel your everyday conversations with intention and purpose, and accelerate the process of bridging differences and forging meaningful relationships.