#047 Track Zach Marshall #4: The Services Trap, Firing Customers, Chicken-and-Egg Problems

Topics: (7:05) - Updates from Zach: hiring, firing, building software, and finding PMF (13:41) - What drove the decision to focus more on the marketplace rather than services? (20:18) - How different was it working with a fund rather than angels? (23:03) - Cost cutting measures (24:35) - What was it about services that made them not repeatable or scalable? (37:00) - Fear mongering (38:19) - Regional focused marketplaces (41:07) - Corporate Enterprise focuses (45:15) - Rebuilding community and staffing via website development (50:38) - How does affiliate marketing discounts fit into your strategy? (54:34)- Firing a customer (59:17) - A bias for action, mixed with patience (1:07:06) - What are your hopes for our next meeting? (1:10:38) - Homework for the audience Links: Zach on Twitter Conterra Security Listen to Episodes 1-3 of this series The Art of the Start by Guy Kawaski Webflow Zapier AirTable New Illinois crime law going into effect To support the costs of producing this podcast:  >> Buy a copy of the Navalmanak: www.navalmanack.com/  >> Sign up for my online course and community about building your Personal Leverage: https://www.ejorgenson.com/leverage  >> Invest in early-stage companies alongside Eric and his partners at Rolling Fun: https://angel.co/v/back/rolling-fun >> Join the free weekly email list at ejorgenson.com/newsletter >> Text the podcast to a friend >> Give the podcast a positive review to help us reach new listeners  >> Name-your-price subscription monthly, annual, or one-time: https://app.omella.com/o/9Bufa  >> Follow me on Twitter: @ericjorgenson >> Get in touch about sponsoring this podcast by replying to an email or DMing me on Twitter.