Investing in Customer Experience - Step 7: The 30-Day Check-In

Do you want to understand how you are performing for your newly signed clients? A 30-day check-in makes this possible! Today on Journey to $100 Million, listen in as Kevin shares the seventh step in his 11 step process on how you can foster growth in your organization through investing in customer experience. A 30-day check-in could entail a stop into the client's office, a phone call, or even just grabbing lunch. This check-in will assist your organization in understanding what you may be doing well, what you may be doing poorly, and shows the client that you care about their performance and well-being. You are able to relay this better understanding you have just gained back to your team, and adjustments can be made. Listen in on today's episode to learn how to implement a 30-day check-in process! — Erik Olson is an award-winning digital marketer & entrepreneur. The Founder & CEO of Array Digital, he is also the host of the Journey to $100 Million Flash Briefing and daily podcast, and the organizer of the Marketers Anonymous monthly meetups. — Kevin Daisey is an award-winning digital marketer & entrepreneur. He started his first company when he was just 23, and is the Founder & CMO of Array Digital. Kevin is the also the co-host of the Journey to $100 Million Flash Briefing and daily podcast, and the co-organizer of the Marketers Anonymous monthly meetups