Ep 24. Managing Client Expectations for Future Referrals.

If you have a good experience with a company you are more likely to tell an average of 3 people about it, but if you have a bad experience you’ll tell an average of 11 people. In this episode, we have Kent Delong from Buckeye Toyota in Lancaster, Ohio. Kent shares his experiences and lessons learned while working at a car dealership! https://www.aumanlandscape.com/ Auman Landscape on YouTube @aumanlandscapellc @togetherinthetrades @techniseal @buckeye_toyota