Marketplace Dignity | Cait Lamberton

Knowledge at Wharton - A podcast by Knowledge at Wharton

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Business

Wharton’s Cait Lamberton talks about her new book, Marketplace Dignity, which explains why customers want firms to treat them with respect and dignity above anything else. This episode is part of a series called “Meet the Authors" from the Ripple Effect podcast. Hosted on Acast. See acast.com/privacy for more information.