85. Q&R Episode: What do Healthy Client Boundaries Look Like and How do We Handle Late Cancellations

How do you handle late cancellations in your business? Do you struggle with enforcing your policies? Do you also struggle with having healthy boundaries with your clients? As people-pleasers, we often struggle to have healthy boundaries and take care of our business. We tend to think of our clients as our friends and that can get us into a lot of trouble. In today's Q&R (Question and Response) episode we answer two questions: What do healthy client boundaries look like and how do we enforce our cancellation policy? Erika joins us in the LashCast studios to talk about these two topics that were submitted by our listeners. It's always more fun when we have Erika in the studio. BTW...if you have a question that you want us to answer in the podcast please send us your questions...and if you want to get on our show, please record your questions and send it. We'd love to get you on the show! Email your questions to [email protected]. GUEST ANNOUNCER: Greta Huhn @lbtrainingstudio ANNOUNCEMENTS: SIGN UP FOR OUR NEXT CLASS! Stop Living Month to Month: Price your Services So You Make a Profit DATE: September 21, 2020 TIME: 4pm-7pm (Pacific Standard Time) Please Note: A replay of the webinar will be available for 2 weeks to everyone who buys a ticket. In this LashCast webinar will be on figuring out how to price your services correctly. This class will take away all the mystery in figuring out your prices. Stop comparing yourself to other lash artists in your area or thinking adding more certifications means you get to charge more. This webinar will give you the tools you need so you know how much to charge and you’ll know when it’s time to hire or raise your prices. You don’t need a degree in math to take this course…we promise we’ll keep it simple. THE VIRTUAL LASHCONFERENCE IS HERE - November 15-16, 2020 2020 has been the most difficult year for all of us business owners. Live lash events have been canceled for the year, and we didn't want to cancel LashCon too...we felt people need this event more than ever. We are moving LashCon into the interactive virtual world. We have asked a collection of amazing business coaches, marketing experts, social media pros, salons owners and more to come share their best tips to help you grow your business. This event won't be like most webinars where you just want a series of videos. We have a phone app you will download before the conference. With this app, you'll be able to connect with other lash artists, watch speakers, go to live Q&As, play games, win prizes, and go to the virtual sponsor room where you can interact with your favorite lash brands. If you want to give your business a boost heading into 2021, this is the conference to sign up for this year. To sign up go to www.thelashconference.com. Tickets start at $169. GUEST ANNOUNCER LASCAST OPENING SCRIPT Here is our script that you can use to record the opening to our show: "Hi I’m (name) and I work at (name of biz) in (city, state) and I’m today’s guest announcer. You can find me on Instagram at (IG handle)! Cue the music… In an industry where most of us spend the majority of our time working alone in a room, this podcast was created so you can learn, be encouraged, and find a connection with other lash and beauty professionals. This is the LashCast Podcast and here’s your host, Paul Luebbers." PLEASE FOLLOW US! IG: @lashcastpodcast @thelashconference.con Facebook: www.facebook.com/groups/lashcastpodcast/ Contact Paul Luebbers: [email protected]