192. Why Your Clients Don't Return To Your Business

Have you ever wondered why some clients just disappear off your books? I know we'd wonder back in the days when we had a salon. For us, I would actually call clients who canceled and ask them if we missed the mark in any way. Most left because of financial or other life-changing events but once in a while they'd share some not-so-good news...we had done something that made them want to leave. In today's episode, Tussanee and I breakdown some reasons why your clients are not returning to your ...