224. How to Handle Clients Who Don't Wash Their Lashes

One of the biggest pain points we hear from lash artists is when clients come in with dirty lashes. As soon as they walk in you know your job just got a lot more difficult. Now instead of applying lashes, you might spend 5-20 minutes cleaning the client's lashes and then you feel the pressure to do a great fill with 25% less time. This scenario is stressful and with some clients can be super gross. How do most lash artists handle this situation? Online everyone says you need to fire the client but in reality, where most of us live...we just suck it up and clean the lashes...and then some of us give them more time to fill the lashes since we had to take so much time to clean the lashes. Dealing with clients who don't clean their lashes can be quite upsetting. In today's episode, Tussanee breaks down how she deals with her clients who come in with dirty lashes. If you decide to follow our lead on this, I promise you'll feel more empowered and won't feel the stress you feel today when a client comes in with nasty lashes. ANNOUNCEMENTS:⁣ LASHCON 2022 TICKETS ARE ON SALE! We have less than 40 tickets left! GO TO www.thelashconference.com to get your tickets to get your ticket. You don't want to miss this business-changing event so mark your calendars. I have some bad news...VIP Tickets sold out in less than 24 hours! But I also have some good news...we still have our Standard Business Tickets that are $797. Plus we have payment plans that will help you make sure you can spread out your payments over months (this is more affordable than most national lash trainings). This year we have 4 upgrades you can purchase after you buy your Standard Business : - DAYone: Our one-day leadership and mastermind session - November 4th - Lash Booth Collective: An evening business course where you learn how to grow your business - November 4th - Lash Lab: 4 lash trainers teach 4 lash seminars that will change your lash game - November 5th - Salon Owner Breakfast: On Saturday we want to hang out and encourage our salon owner family - November 5th TUSSANEE'S LASH RETENTION AND STYLING COURSE August 6-7 Indianapolis LINK: https://bit.ly/3nkWUri August 27-28 Las Vegas LINK: https://bit.ly/3yhbvKH October 15-16 Washington LINK: https://bit.ly/3bfMB5a November 19-20 Boston LINK: https://bit.ly/3A81gdj December 3-4 Los Angeles LINK: https://bit.ly/3njkUM6 Our classes are up for sale on our website: www.lashcastproductions.com Or go to our IG page and look for the link in the bio. ⁣JOIN OUR LASHCAST INSIDER CLUB:⁣⁣⁣ Join the coolest club in the lash industry. You'll get discount codes to our webinars, trainings, LashCon, and our upcoming coaching program. ⁣⁣⁣ ⁣⁣ Go here to sign up: https://bit.ly/3eG7RPT ⁣⁣⁣ IG: ⁣⁣⁣ @lashcast @thelashconference.con⁣⁣⁣ Join our free Facebook group: www.facebook.com/groups/lashcastpodcast/⁣⁣⁣ ⁣⁣ Contact Paul Luebbers: [email protected]